Services & Capabilities

Practical Technology Solutions for Growing Businesses

We specialize in four core areas designed to help Perth businesses increase sales, automate manual tasks, leverage Microsoft 365, and maintain reliable IT infrastructure.

Primary Service 01

Websites & Online Stores (Shopify & Custom)

Your website is your primary digital storefront. We design and develop fast, secure, mobile-friendly websites that explain your offer clearly and guide visitors toward booking or purchasing. Whether you need a business website or a scalable Shopify store, we build for clarity and conversion.

Typical Problems Addressed

  • • Outdated websites that perform poorly on mobile devices and lose potential leads.
  • • Clunky checkout experiences and difficult product administration in existing online stores.
  • • Websites locked into proprietary page builders that prevent easy content updates.

What We Deliver

  • Custom, responsive website development
  • Shopify setup, customization, and app integration
  • Mobile optimization and Core Web Vitals speed tuning
  • Search engine friendly architecture and metadata
  • Contact form setup with automated lead notifications
  • Staff video walkthrough and full administrative handover

Pricing & Scope Factors

Website projects are quoted as fixed-price engagements based on template count, bespoke design requirements, eCommerce catalogue size, and integrations needed (e.g. CRM, accounting, inventory). Third-party domain registration and ongoing hosting/SaaS fees are billed directly by their respective providers with no markup.

Discuss a Website Project
Primary Service 02

Business Automation & Connected Workflows

Manual double-entry, forgotten follow-up emails, and disconnected tools waste valuable team hours. We design automated workflows that connect your forms, CRM, accounting system, and communication tools into reliable pipelines. We integrate practical AI features only where they solve genuine operational friction.

Typical Problems Addressed

  • • Team spending hours re-entering client info from forms into CRMs, spreadsheets, or billing tools.
  • • Slow enquiry turnaround allowing prospective clients to call competitors.
  • • Inconsistent handoff between sales intake, quoting, and client onboarding.

What We Deliver

  • Workflow mapping and system integration plan
  • Automated enquiry capture, notifications, and calendar bookings
  • Webhook connections (Zapier, Make, custom Node/Python APIs)
  • CRM setup and data synchronisation (HubSpot, Airtable, etc.)
  • Practical AI assistant integration for structured inquiry intake
  • Exception handling and failure notification routing

Pricing & Scope Factors

Automation projects depend on the number of systems integrated, complexity of business logic, error-handling rules, and data migration needs. We map the workflow first to confirm feasibility and deliver an itemized fixed-quote before implementation.

Discuss an Automation Project
Primary Service 03

IT Support & Security Baselines

Technology should run smoothly without constantly interrupting your core business. We provide structured IT support, cloud administration (Microsoft 365, Google Workspace), automated cloud backups, and essential cybersecurity hygiene tailored for small and medium businesses in Perth.

Support Coverage & Scope

  • • Coverage hours: Monday to Friday, 9:00 AM to 5:00 PM AWST (Perth time).
  • • Response target: Initial triage within 4 business hours, resolution targets by priority.
  • • Delivery model: Remote assistance with scheduled on-site support in the Perth metropolitan area when required.

What We Deliver

  • Microsoft 365 and Google Workspace setup, security, and migration
  • Business-hours workstation and network troubleshooting
  • Automated offsite backups with periodic restoration tests
  • Multi-factor authentication (MFA) and baseline device security
  • Onboarding and offboarding staff account procedures
  • Network and Wi-Fi configuration and vendor liaison

Support Arrangements

Offered as transparent monthly care packages or scoped project-based upgrades. We do not advertise unstaffed 24/7 call centers; you receive direct, accountable support from an experienced local specialist during Perth business hours.

Discuss IT Support
Primary Service 04

Microsoft Power Platform

For businesses already invested in the Microsoft 365 ecosystem, Power Platform unlocks powerful automation, custom apps, and reporting without the overhead of custom software development. We design and deploy Power Automate flows, Power Apps canvas applications, and Power BI dashboards that connect your existing Microsoft tools into streamlined, governed workflows.

Typical Problems Addressed

  • • Teams relying on manual email chains and spreadsheets to manage approvals, leave requests, or procurement sign-offs.
  • • No visibility into operational data — managers lack timely dashboards and spend hours compiling reports manually.
  • • Business processes living outside Microsoft 365 that duplicate effort and fragment data across unconnected platforms.

What We Deliver

  • Power Automate flows for approvals, notifications, and cross-system data sync
  • Power Apps canvas apps for field staff, internal portals, and data capture forms
  • Power BI dashboards connecting SharePoint, Dataverse, SQL, and Excel sources
  • SharePoint site architecture, lists, and document library governance
  • Microsoft Teams integration with automated channel notifications and bots
  • Dataverse schema design and solution packaging for managed environments

Licensing & Scope Factors

Power Platform capabilities depend on your existing Microsoft 365 licences. We audit your licence tier first to confirm which components are available without additional cost. Complex solutions requiring premium connectors or Dataverse capacity are scoped and quoted as fixed-price delivery engagements, with all Microsoft licence costs billed directly by Microsoft.

Discuss a Power Platform Project
Specialist Work

Additional Capabilities

Secondary specialist services available upon agreed project scoping.

Mobile App Development

Custom cross-platform applications (React Native / Flutter) for client portals, field workers, or customer loyalty programs. Scoped strictly around validated prototypes.

Enquire about app scoping

3D Visualization

3D product renders, spatial models, and interactive web visualization for manufacturers and product businesses needing high-fidelity presentation assets.

Enquire about 3D visualization

Ready to discuss your project?

Tell us about your requirements or what you'd like to improve. We'll provide honest advice and a structured quote.

Discuss your project